Can I see whether a flight ticket can be changed or refunded before my customer books?

Yes, when the airline or flight supplier provides the rules, a flight booking API can show whether a fare may be changed or refunded before the booking is completed. This helps you explain the main conditions to your customer while they are comparing flights, instead of waiting until after payment.

The details can vary between airlines, routes and fare types. One fare may allow changes with an extra charge, another may allow changes but no refund, and a cheaper fare may not allow either. Some suppliers provide a clear summary, while others return longer fare rules that need to be read carefully. The information shown through glideFares can only be as complete and current as the information supplied through the connected API.

Change and refund conditions do not always tell you the final amount that would apply later. Airline charges, fare differences and supplier rules may depend on when the request is made and whether any part of the journey has already been used. A ticket marked as refundable may also have conditions or deductions, so it should not be described as a full refund unless the fare rules clearly say that.

Before confirming a booking, check the fare rules shown for the selected flight and make sure your customer understands the change, cancellation and refund conditions.