Can I see what amenities a hotel has, like whether there is a gym or free wifi, before my customer books?

Yes, the hotel API will pass through the amenities and facilities information for each property, and that data will show on your portal so your customers can see what is included before they commit to a booking.

The detail you get depends on what the hotel suppliers send through the API. Most hotels provide a good list of their main facilities, such as swimming pools, gyms, restaurants, business centres, and whether wifi is complimentary or paid. Some properties are more detailed than others, and occasionally a smaller hotel may not have sent through a complete list of everything they offer.

You can choose how to display this information on your portal. Some travel portals show amenities as icons or tick boxes so customers can scan them quickly, while others display them as a written list. You can also let your customers filter the search results to show only hotels with certain amenities, which makes it easier for them to find what they are looking for.

Before you launch your portal, check a few hotels in your test searches to see what level of detail is coming through from the suppliers, so you know what your customers will be able to see when they search.