Can I see what a hotel looks like and what facilities it has before my customers book it?

GDS & API Integrations
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Asked by Kavita Menon 📅 Nov 2, 2026 8:51 AM

Can I see what a hotel looks like and what facilities it has before my customers book it?

Answer

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Answered by Kavita Menon 📅 Nov 2, 2026 8:58 AM

Yes, hotel booking APIs can show photos and information about facilities so your customers can see what they are getting before they commit. The images and details come from the hotel data that the API provides, and most hotels supply good quality photos and descriptions of their rooms, common areas, and amenities. This helps your customers feel confident about their choice and reduces complaints after they arrive.

However, what you can display depends on what the API makes available to you. Some hotel suppliers provide more photos and more detailed information about facilities than others do. You should check with your API provider about what hotel data they offer and whether you can choose which photos and details to show or hide on your portal. You might also have the option to add your own notes or images if you want to highlight something specific that a customer should know about.

The photos and facilities information should update automatically when the hotel makes changes on their end, but this also depends on how often the API refreshes that data. If you want to make sure your customers always see accurate and up to date information, ask your API provider how frequently they sync photos and facility details from the hotels.

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