Can I see the exact departure and arrival times for each flight before my customer books, or just the duration?

GDS & API Integrations
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Asked by Imran Nair 📅 Oct 11, 2026 6:05 AM

Can I see the exact departure and arrival times for each flight before my customer books, or just the duration?

Answer

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Answered by Kavita Menon 📅 Oct 11, 2026 6:09 AM

Yes, you can see the exact departure and arrival times for each flight in the search results and booking flow. When your customers search for flights on your portal, they will see the time the plane leaves from the departure airport and the time it lands at the destination airport, not just how many hours the journey takes. This helps them choose flights that fit their schedule, especially if they need to arrange ground transport or have meetings to attend.

The times shown will be in the local timezone of each airport, so your customers can see whether they are arriving in the morning, afternoon or evening at their destination. This is important information for planning their trip, and it also helps them understand what time they need to be at the airport to check in before their flight departs.

Keep in mind that flight times can sometimes change after a booking is confirmed, so it is a good idea to remind your customers to check their confirmation email and to arrive at the airport with plenty of time to spare. Some airlines also give you the option to receive alerts if a flight time changes, which can help you keep your customers informed about any updates to their bookings.

Check your portal settings to make sure the timezone display is set correctly for your market, so your customers always see the times in a format they understand.

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