Can I see reports on how my agency is doing, like which staff member sold the most or which destinations sell best?

Yes, travel agency software normally includes a reporting area so you can see how the business is doing without building a spreadsheet yourself. The usual reports cover bookings made over a date range, sales split by product type such as flights or hotels, sales by staff member, and which routes or destinations come up most often. In most cases you can filter by date and export what you see, so your accountant or your own team can work with the same numbers you are looking at.

How deep the reporting goes depends on your plan and on what gets recorded at the time of booking. If a booking is entered by hand and nobody is tagged against it, it will not sit under the right staff member later, so the reports are only as good as the habits behind them. Anything that shows supplier commission also depends on the supplier passing that detail back, and not every supplier does, so a few of those columns may need to be completed on your side.

Dashboards that refresh as bookings come in are common enough. Very custom reporting, such as combining your own offline records with portal data or matching your accounting categories exactly, is usually treated as a separate piece of setup work rather than something waiting for you on day one.

A sensible next step is to write down the few numbers you actually look at each week, then ask to see those exact reports in a demo before you commit, so you know which ones come as standard and which would need building for you.