Can I see photos and descriptions of hotel rooms before my customer books, or just the overall hotel information?

GDS & API Integrations
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Asked by Suresh Sinha 📅 Oct 13, 2026 7:27 AM

Can I see photos and descriptions of hotel rooms before my customer books, or just the overall hotel information?

Answer

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Answered by Kavita Menon 📅 Oct 13, 2026 7:32 AM

Yes, you can see room photos and detailed descriptions through the hotel booking API, not just general hotel information. When your customer searches for a hotel, the results will show images of the actual rooms available, the bed types, the room size, and what amenities come with each room type. This helps your customers make a more confident choice because they know exactly what they are paying for instead of just seeing a picture of the hotel lobby and a star rating.

The amount of detail available does depend on what information the hotel has uploaded to the system. Some hotels provide many high quality photos and detailed descriptions of their rooms, while others may have fewer images or less detail about specific features. You will see whatever the hotel has made available through their inventory, so occasionally you might find a property with limited photos, but this is uncommon.

Your customers can usually filter or sort the room options by things like bed type, room size, or view to narrow down what they want to see. This makes it easier for them to compare the rooms side by side and pick the one that suits their needs best. Check your white label portal settings to see which room details and filters you have turned on for your customers, as you may be able to customize which information appears in the search results.

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