Can I see how long it takes for a flight booking to be confirmed with the airline after my customer pays?
GDS & API IntegrationsCan I see how long it takes for a flight booking to be confirmed with the airline after my customer pays?
Can I see how long it takes for a flight booking to be confirmed with the airline after my customer pays?
Yes, you can see the confirmation status in your portal, but the timing depends on the airline and how quickly they process the booking on their end. When your customer completes payment, glideFares sends the booking to the airline right away. You will be able to track whether the booking is pending, confirmed, or if there has been an issue, all from your dashboard.
The actual time it takes for the airline to confirm can vary quite a bit. Some airlines confirm bookings within seconds, while others may take several minutes or occasionally longer during busy periods. You will see the booking reference number appear in your system as soon as the airline assigns one, and your customer will receive their confirmation email at the same time. If the airline takes longer than expected to confirm, you can check the status in your portal rather than having to contact the airline directly.
What you should keep in mind is that occasionally a booking payment can go through but the airline might reject it for reasons like invalid passenger details or system issues on their side. When this happens, you will see the failed status in your portal, and you can contact your customer to fix the problem and try again. Check your portal settings to make sure you have email notifications turned on so you get alerted as soon as confirmations come through from the airlines.
Ready to get started?
Trusted by travel agencies worldwide, helping teams launch faster and grow bookings with stable pricing, payments, and automated vouchers.