Can I put my white label portal on my own domain name so it looks like my own website?

Yes, in most cases you can run your white label portal on your own domain name, so your customers see your web address and your branding rather than anything that points back to us. This is one of the main reasons travel businesses choose a white label portal in the first place, and it is normally set up before you go live.

The way it works is simple enough. You own the domain, bought from whichever registrar you prefer, and you keep that ownership. We give you the records that your domain needs to point at, and whoever manages your domain settings makes that change on your side. It usually takes a little time for the change to spread across the internet, after which your portal answers on your own address. A secure certificate is applied as well, so your customers see the padlock in their browser and feel safe entering their details.

You can also use a subdomain if you already have a website you are happy with. Many agencies keep their existing brochure site on the main address and send booking traffic to something like a book or search subdomain, which means you do not have to rebuild anything you already have. Do be aware that whether a fully custom domain is included can depend on your plan, as some entry level setups start on a shared address, and if your domain is managed by an outside web person you will need their help to make the change. Email on your domain is handled separately and is not affected by pointing the portal.

Before you go live, decide whether you want the main domain or a subdomain, make sure you can access your domain settings or know who can, and ask us to confirm that custom domains are included in the plan you are on.