Can I prepare a travel quote in my agency software before the customer decides to book?

Yes, travel agency software can usually help your staff prepare a quote before the customer is ready to book. Your team can search for suitable travel options, select the preferred flight or hotel, and present the main details in a clear document or page for the customer to review. The exact layout and sharing options depend on the features included in your glideFares plan.

A quote is not normally a confirmed reservation. Seats, rooms, fares and cancellation terms may change while the customer is deciding because availability comes from the supplier through the API. The software may show when the search was made, but it cannot guarantee that the same option will still be available later. Some suppliers may offer a temporary hold, although this is not available for every booking.

When the customer accepts, your staff should search or recheck the chosen option before taking payment or confirming the booking. The latest fare, taxes, baggage, room terms and cancellation conditions should be reviewed with the customer, especially if some time has passed since the quote was prepared.

Check whether your glideFares plan includes saved quotes, branded quote documents and a direct way to turn an accepted quote into a booking.