Can I move my existing customer records into glideFares without entering everything again?

Yes, existing customer records can usually be moved into glideFares without entering each one by hand. The records need to be supplied in an accepted file format, with the information arranged consistently. What can be imported depends on your plan, your portal setup and the quality of the records you already have.

Basic customer details are normally easier to move than booking history, saved preferences or information linked to another booking system. Some details may need to be cleaned or reorganised before they can be imported. Duplicate records, missing fields and inconsistent spellings can also affect the result, so the imported information should be reviewed before staff start using it.

Information held by suppliers or stored only inside another travel system may not be available for transfer. Access also depends on whether your current system lets you export the records in a usable format. Sensitive customer information should only be moved when you have a valid reason to keep it and handle it according to the privacy rules that apply to your business.

Export a small sample of your customer records, check which fields it contains and ask glideFares to confirm what can be imported before planning the full move.