Can I manage two branch offices in the same travel agency software and keep their bookings separate?
General QuestionsCan I manage two branch offices in the same travel agency software and keep their bookings separate?
Can I manage two branch offices in the same travel agency software and keep their bookings separate?
Yes, most travel agency software can handle more than one branch in a single account and keep each branch's bookings separate. The usual setup is one main account that you control, with each office set up underneath it as its own unit. Staff are attached to a branch, so when they log in they see the bookings their own office made rather than the other office's work.
How strictly the two are kept apart depends on how the software is set up and on your plan. In many cases you as the owner can see everything across both offices, a branch manager sees only their own office, and a counter staff member sees only the bookings they made themselves. Some plans also let each branch have its own markup rules, its own invoice layout and its own set of suppliers, so one office can sell something the other does not. Those finer controls are not always part of an entry level plan, so it is worth asking before you commit.
There are limits worth being honest about. If your two offices are separate legal companies with different bank accounts and different trade licences, you may be better off with two separate accounts instead of two branches inside one, because payment settlement and accounting usually sit at the account level rather than the branch level. Combined reporting across branches is normally possible, but the exact breakdown you get depends on what the software records at the time of booking.
Before you decide, write down what each office must be able to see and do on its own and what you want to see combined in one place, then check that list against what the software actually allows.
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