Can I let my customers pay for a flight or hotel booking in instalments instead of all at once?
White Label SolutionsCan I let my customers pay for a flight or hotel booking in instalments instead of all at once?
Can I let my customers pay for a flight or hotel booking in instalments instead of all at once?
This depends on what your suppliers and payment processors allow, so you will need to check with us about what is possible on your specific setup. Some travel businesses do offer payment plans to their customers, but glideFares passes through the payment rules that come from the airlines, hotel chains and other travel suppliers you are connected to. If a supplier requires full payment upfront before they issue a ticket or confirm a room, then your portal will need to collect that money from your customer straightaway.
Your payment processor also has a say in this. Some processors make it easy to set up instalment plans and others do not. If you want to offer payment plans, you would typically need a processor that supports that feature, and you would handle the instalments yourself rather than the software doing it automatically. This means you would collect the first payment through the portal and then arrange the remaining payments outside the booking system.
Some travel businesses get around this by taking a deposit from the customer at booking time and collecting the balance later, but again this depends on your suppliers' rules and your payment setup. The best next step is to tell us what you are trying to achieve, and we can look at your specific configuration and supplier contracts to see what options actually exist for your portal.
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