Can I let my customers book trips themselves on my white label portal, or do I have to enter every booking manually?

Yes, your customers can book trips themselves on your white label portal without you having to enter anything manually. When you set up a white label booking site through glideFares, your customers can search for flights and hotels, see prices and availability, and complete their own bookings from start to finish. The system handles all the connections to the suppliers in the background, so the booking goes straight through to the airline or hotel without any extra work from you.

This self-service approach saves your team a lot of time, especially when you have many customers booking at once. Your customers get instant confirmation of their bookings, and you can see everything that was booked in your system right away. You can still step in to help a customer if they get stuck or want advice, but most of the routine bookings will flow through without needing your hands-on involvement.

You keep full control over what your customers see and what prices they pay. You can set your own markups, choose which suppliers appear in the search results, and customize the whole experience to match your brand. Some travel agencies use the self-service portal for certain customers and handle other bookings manually, so you can work the way that suits your business best.

To get started, talk to the glideFares team about setting up your white label portal and which booking flows you want to offer your customers.