Can I let my customers book a multi-city trip with stops in several places, or does your system only handle one outbound and one return flight?

General Questions
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Asked by Naveen Gupta 📅 Sep 10, 2026 4:22 PM

Can I let my customers book a multi-city trip with stops in several places, or does your system only handle one outbound and one return flight?

Answer

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Answered by Kavita Menon 📅 Sep 10, 2026 4:26 PM

Yes, you can offer multi-city trips where your customers fly to one place, then to another, then home again, all in a single search and booking. This works well for customers who want to visit several destinations on one journey, like flying into one city, stopping in a second city a few days later, and then returning home from a third. The way it works depends on which flight suppliers you connect to through the portal, as not every airline makes multi-city availability visible in the same way. Some suppliers handle these bookings smoothly and issue all the tickets together, while others may require separate bookings that we can tie together for you.

When your customer searches for a multi-city trip, they tell the portal which cities they want to visit and on which dates they want to fly between them. The system then searches for available flights on each leg and shows your customer the best combinations. The price shown includes all the flights together, and your customer pays once for the whole trip. Your staff can see all the flight segments in one booking record, and you manage the whole journey as one transaction rather than juggling separate bookings.

The experience your customers get depends on the flight suppliers and the plan you choose with us. Some configurations handle multi-city searches faster and show more options than others. Check with your account manager about which suppliers are connected to your portal and whether multi-city is active on your current setup, since this is something you can enable or adjust based on what works best for your travel business.

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