Can I get my customer and booking data out of the software if I decide to switch to something else?

Yes, you can get your own booking and customer data out of the software if you ever decide to move on. The information you put in belongs to your agency, and the system is built so you can pull it back out rather than leaving it locked away. Most agencies do this with the reporting and export tools, which let you download bookings, passenger records, customer contact details, payments and invoice records as a spreadsheet file you can open in any ordinary office program or load into another system.

How much you can export in one go, and how far back your history reaches, can depend on your plan and on how much you have built up over the years. Very large exports are usually broken into batches by date range so they complete properly. If you want one full copy of everything, including saved documents such as vouchers and invoice copies, it is better to ask our support team to prepare it for you than to try to do it yourself in a single click.

There is one honest limit worth knowing about. Content that comes from a supplier, such as hotel descriptions, photos, fare rules and live availability, is not yours to carry away, so an export covers your own records rather than the supplier catalogues sitting behind the search. Your bookings will still carry the supplier reference numbers, which is the important part if you need to chase a refund, a change or a cancellation later on.

If this matters to you, run a small test export now while everything is calm, check that the fields you actually rely on are all there, and ask our team what a full copy would involve so you know the answer before you need it.