Can I get hotel room images and descriptions through the API so my customers can see what they're booking before they pay?

Yes, you can access hotel room photos and detailed descriptions through the API, though the amount and quality of content depends on what each hotel supplier provides to us. Most suppliers give us a good range of images showing the room layout, bed types, bathrooms and key features, along with text descriptions of amenities like air conditioning, WiFi or views. This helps your customers make an informed choice about which room type suits them best before they commit to a booking.

The content available varies from hotel to hotel and supplier to supplier. Some properties upload extensive photo galleries and detailed room information, while others provide just the basics. Occasionally a hotel might not have images available yet, even though rooms are bookable through the API. You can pull this information into your portal or white label website so customers see it during the search and booking process, the same way they would on a direct hotel website.

Keep in mind that images and descriptions are only as current as the hotel keeps them updated with the supplier. If a hotel renovates a room or changes its setup, there can be a delay before those changes show up in the API data. You should test the API with a few different hotels and room types to see what level of detail you get, since the variation can be significant. This way you'll know whether you need to supplement the API content with your own descriptions or images for certain properties.