Can I get hotel cancellation policies and refund terms through the API before I book a room for my customer?

Yes, cancellation policies and refund terms are included in the hotel room details you pull through the API, so you can see them before you commit to a booking. This matters because different room rates often come with different cancellation rules, and your customer needs to know whether they can get their money back if their plans change. The API will show you details like whether the room is refundable, when the cancellation deadline is, and what fees apply if the customer cancels late or doesn't show up.

The exact information you receive depends on what the hotel supplier provides through the API. Some properties give you very detailed policies with specific dates and penalty amounts, while others may provide simpler terms. You should always read through the cancellation details carefully before you present the room to your customer, because these terms are part of what they are paying for and they will expect you to explain them clearly.

Keep in mind that cancellation policies can change based on the room type, the rate you are getting, and the time of year you are booking. A discounted rate might have stricter cancellation rules than a standard rate at the same hotel. Check the policy information every time you search for rooms rather than assuming the terms are always the same for a particular property, and make sure your customer understands the cancellation terms before they complete their reservation.