Yes, you can customize the booking flow on your white label portal to show your customers only the information and steps that matter for their specific trip. This means you can hide unnecessary fields, reorder the steps, and focus the experience on what your business needs. For example, if you mostly sell package holidays, you can streamline the flow to emphasize hotel and flight together rather than letting customers book them separately. Or if corporate clients are your main business, you can add company billing fields early in the process instead of tucking them away at the end.
The level of customization available depends on your plan and which features you have enabled. Some portals allow you to hide entire sections like seat selection or car rental add-ons if you do not offer those products. Others let you make smaller changes like moving the payment step earlier or adding your own custom questions that help you serve your customers better. The exact options available to you will depend on what glideFares offers on your particular setup.
You can test different booking flows with your team before you launch them to your customers. This helps you make sure the journey feels natural and does not confuse people or make them abandon their booking halfway through. Talk to your account manager about which customization options are available on your plan and what changes would work best for your business model.