Can I control which hotel chains and properties show up in my portal's search results?

Yes, you can control which hotels appear in your portal, but the options depend on how your API connection is set up. When you connect to a hotel supplier through our API, you get access to their full inventory, but we can help you filter and manage what your customers actually see. This means you can choose to show only certain hotel chains, exclude specific properties, limit results to particular star ratings, or focus on hotels in certain areas that matter most to your business.

How much control you have depends partly on the supplier you are connected to. Some suppliers give you detailed tools to create custom filters and exclusion lists that work automatically every time someone searches. Others may have simpler filtering options, so you might need to work with their team to set up restrictions. We can show you what your supplier offers and help you configure the best setup for your needs.

You might also want to combine supplier inventory with your own direct hotel deals. If you have negotiated rates with specific properties, we can help you layer those into your portal alongside the supplier results, so your customers see both options. This gives you flexibility to highlight the hotels where you make the best margin or the ones you want to push for other business reasons.

Check with your account manager about what filtering options are available through your current supplier connection, and we can walk you through setting up the rules that work best for your travel agency.