Can I change the guest name after a hotel booking has been confirmed through the API?

No, a guest name cannot always be changed after a hotel booking has been confirmed. Some hotel suppliers allow a simple correction, while others treat any name change as a new booking. The result depends on the supplier rules, the hotel and the room rate that was booked.

If a change is allowed, your staff may be able to request it through the booking system, but it may not be confirmed immediately. The supplier or hotel might need to approve the request, and a charge may apply. Small spelling corrections are often easier than replacing the original guest with a different person, but even a minor correction is not guaranteed.

When the supplier does not support changes through the API, the booking may need to be cancelled and booked again. This can affect the room price and availability, and cancellation charges may apply. You should not cancel the original reservation until you have checked that a suitable replacement room is still available and that the customer accepts any change in terms.

Before confirming a hotel booking, check that every guest name matches the travel document they plan to use. If a correction is needed later, review the booking conditions first and ask your support team to confirm what the supplier allows before making any change.