Can I cancel a flight and request a refund through the flight booking API?

Yes, flight cancellations and refund requests can be handled through the glideFares flight booking API when the airline or flight supplier supports this service. This allows your team to start the process from your own booking portal instead of managing every request separately.

Cancellation does not always mean that the customer will receive a refund. The result depends on the fare rules, the airline policy, the time of the request and whether the ticket has already been used in part. Some fares may be refundable, some may include cancellation charges and others may not allow a refund at all.

The information and actions available also depend on what the supplier sends through the API. In some cases, the cancellation can be confirmed immediately. In other cases, only a refund request can be submitted, and the airline or supplier must review it before confirming the outcome. The time taken for an approved refund to be completed is also controlled by the airline, supplier and payment method.

Your portal should show the relevant fare conditions before your team submits the request, but those conditions should still be read carefully because airline rules can vary between bookings. Check which cancellation and refund services your chosen flight suppliers support before deciding how your staff will manage changes after ticketing.