Can I add my own pages to my portal, such as an about us page or my terms and conditions?

Yes, you can add your own pages to your portal, and most agencies do this before they go live.

The pages people usually want are an about us page, a contact page, terms and conditions, a privacy notice, a cancellation policy and sometimes a blog or a set of destination guides. These sit alongside the booking search rather than inside it, so writing or editing them does not affect how flights and hotels are searched or sold. You control the wording, and the pages carry your own branding, so a traveller reading them sees your business and nobody else.

There are two honest limits worth knowing. The first is that the words are yours to write. We can set up the pages and lay them out for you, but nobody can write your terms and conditions or your refund policy on your behalf, because those depend on your own business and on the rules in your country, and getting them wrong causes real problems later. The second is that how much you can change yourself, as opposed to asking us to change it, depends on your plan, so a simple text edit may be something you do in minutes while a new page layout may need our help.

The sensible next step is to list the pages you want before your portal goes live, get your terms and your privacy notice checked by someone who knows the rules where you trade, and then ask us which of those pages you will be able to edit yourself.