Can I add my own markup or service fee to bookings made through my white label travel portal?

Yes, your white label travel portal can usually be set up to include your own markup or service fee in the amount shown to customers. This helps you sell travel products at a rate that covers your operating costs and supports the margin you want to earn.

The available options may depend on your plan, the type of travel product and the supplier providing the booking. You may be able to apply different rules to flights, hotels and other services, or use separate rules for particular destinations, suppliers or customer groups. Some supplier rules may limit how a charge is presented or whether it can be changed after a booking has started.

Customers should see the final payable amount clearly before they confirm and pay. Your staff should also be able to understand the original booking cost and the amount added by your business, subject to the reporting and access options included with your portal. Taxes and supplier charges may still be calculated separately, depending on the booking.

Before taking live bookings, check which markup and service fee settings are included in your plan, then test each travel product to make sure the customer sees the correct final amount.