Can a hotel booking API show whether a hotel has accessible rooms?

GDS & API Integrations
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Asked by Meera Sinha 📅 Sep 14, 2026 9:25 AM

Can a hotel booking API show whether a hotel has accessible rooms?

Answer

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Answered by Kavita Menon 📅 Sep 14, 2026 9:30 AM

Yes, a hotel booking API can show accessibility information when the hotel supplier provides it. This may include details such as wheelchair access, lifts, accessible bathrooms or rooms designed for guests with reduced mobility. The information available can vary between hotels and suppliers, so it may not appear for every property or room.

An accessibility label does not always confirm that a suitable room is available for the customer's dates. Some results describe general hotel facilities, while others identify a particular accessible room type. Important details, such as doorway width, bathroom layout or step free access throughout the property, may also be missing from the API response.

Your booking portal can display the information received and allow customers to search for relevant facilities where the supplier supports those filters. However, special requirements should not be treated as guaranteed unless they are clearly included in the confirmed room description or accepted by the hotel.

Before completing the booking, check the room details and confirmation terms, then ask the hotel to confirm any accessibility requirement that is essential to the guest's stay.

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