Can a flight booking API show whether a ticket can be changed or refunded before my customer books?

GDS & API Integrations
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Asked by Kavya Sinha 📅 Sep 1, 2026 1:43 PM

Can a flight booking API show whether a ticket can be changed or refunded before my customer books?

Answer

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Answered by Kavita Menon 📅 Sep 1, 2026 1:52 PM

Yes, a flight booking API can usually show whether a fare allows changes or refunds before the customer confirms the booking. This helps your staff and customers understand the main conditions before choosing a flight, especially when similar flights have different levels of flexibility.

The exact detail depends on what the airline or flight supplier sends through the API. Some fares include clear rules about changes, cancellation and missed flights. Others provide only a short summary, or require the full fare conditions to be opened separately. Restrictions may also differ between each part of a journey, so a return booking may not have the same conditions in both directions.

Showing that a fare is changeable or refundable does not always mean it can be changed or refunded without a charge. Airline penalties, fare differences and supplier service conditions may still apply. Taxes and optional extras may also be treated differently. The final decision remains subject to the airline rules in force when the request is made.

Ask glideFares which fare rule details are available from your chosen flight suppliers, and check how those conditions will appear before payment on your booking portal.

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