Will I get hotels in small towns on my website or only the big city ones?

GDS & API Integrations
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Asked by Gaurav Bose 📅 Nov 9, 2026 5:22 AM

Will I get hotels in small towns on my website or only the big city ones?

Answer

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Answered by eazyPNR Team 📅 Nov 9, 2026 5:25 AM

Usually yes, but the honest answer is that coverage is much stronger in big cities than in small towns, and it depends entirely on which hotel suppliers are connected to your portal. The hotel content you see on your website is not ours, it comes from the suppliers and wholesalers you are connected to, and each of them has its own set of contracted properties. In major cities and popular holiday destinations you will normally see a long list of options. In a small town, a pilgrimage spot or a hill station away from the main tourist routes, you may see only a handful of properties, or sometimes none at all.

The usual reason is that smaller and family run hotels often have no channel manager and no agreement with any wholesaler, so there is nothing for the API to return. Some suppliers are also much stronger in certain regions than others, so one may cover your home market well while another barely touches it.

There are two practical ways to improve this. You can connect more than one hotel supplier so their lists combine and fill each other's gaps, and you can load your own directly contracted hotels into the portal so they appear in search results next to the API ones. That second option is often the better answer for local towns where you already know the owners and have your own rates.

Before you launch, write down the ten or fifteen destinations your customers actually ask for most, run test searches on each one, and tell us where the results look thin so we can look at whether another supplier or your own contracts would close the gap.

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