Can I let my sub agents log in and make their own bookings in the travel agency software so I don't have to do it for them?

General Questions
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Asked by Arjun Nair 📅 Oct 19, 2026 7:28 AM

Can I let my sub agents log in and make their own bookings in the travel agency software so I don't have to do it for them?

Answer

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Answered by Kavita Menon 📅 Oct 19, 2026 7:36 AM

Yes, most setups let you give your sub agents their own login so they can search and book on their own, with you still sitting above them and seeing everything. The usual arrangement is that you are the main agency and each sub agent is an account underneath you, with their own username, their own booking history and their own balance. When they book, the booking lands in your system as well, so you keep one view of all the business coming through your network without anyone having to send you a message about it.

You normally control what each sub agent is allowed to do and what they are allowed to see. That usually covers which products they can sell, what markup or commission they get, whether they can book on credit or must have money in their wallet first, and whether they can cancel a booking themselves or have to ask you. Some agencies keep it tight at the start and loosen it once they trust a particular sub agent, and that is easy enough to change later.

What your sub agents actually see on screen depends on how your portal is set up and on your plan. Some agencies give sub agents a plain booking screen inside the same system, and others prefer each sub agent to have a site carrying their own name. The second option is more involved and is not always included by default, so it is worth asking about separately rather than assuming it comes with a standard sub agent login.

It helps to write down how many sub agents you expect, whether they will pay you upfront or on credit, and which products you want them selling, then go through that list with us so your permission levels and markups are set the right way from day one.

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